The Effect and Correlates of Communication on Job Satisfaction at Don Bosco Secondary Schools, in Ethiopia

Berhane Weldegebriel Tesfay. Dr. Abraham Kiflemariam, Dr. Phyllis Muraya
Tangaza University College
Email: berweyes7@gmail.com

Abstract: In any organization and management, effective communication is key to enhancing job satisfaction and organizational performance. Consequently, levels of communication within and between the organizations are assumed to have a positive impact on job satisfaction, which subsequently can enhance organizational growth and stability (Đorđević, Milanović, & Stanković, 2021). This study therefore sought to investigate the effect and correlates of levels of communication on levels of job satisfaction, a case of Don Bosco secondary schools, Ethiopia. Participants in this study were 157 teachers, administrative staff and support staff aged 18 years and above that were purposively sampled to participate in the study. Results from this study using Fisher’s exact test, Pearson correlation test and Linear regression tests showed that downward communication promotes job satisfaction (p=0.000) and that a strong positive correlation exists between levels of communication and job satisfaction (r = .347; p = 0.01). Also, result from linear regression indicated that levels of communication play a significant predicting role on job satisfaction (p = 0.000; 95%CI: .147-.357). It was therefore concluded that for employees to feel satisfied in their jobs, levels of communication in the organization need to be improved.