Appraisal – Journal of Research Innovation and Implications in Education

Enhancing Employee Performance in the Civil Service: Does Positive Recognition Matter?

By JRIIE | April 13, 2025

Ntshalintshali Thabisile Tekhaya & Kule Julius WarrenDepartment of Business AdministrationFaculty of CommerceUniversity of EswatiniORCID – https://orcid.org/0000-0003-3029-7899Email: ntshalintshali.zekhaya.2016@gmail.com/ jwkule@uneswa.ac.sz Abstract: This study investigated the impact of positive recognition on employee performance within the Ministry of Finance in the Hhohho Region of Eswatini. The research focused on identifying the effect of positive recognition on employee performance. A…

Assessing the Impact of Employee Performance Management System Documentation on Service Delivery Efficiency in Municipal Councils in Eswatini

By JRIIE | April 13, 2025

Zweli Maphanga & Kule Julius WarrenDepartment of Business AdministrationFaculty of CommerceUniversity of EswatiniORCID – https://orcid.org/0000-0003-3029-7899Email: zwelimapps@gmail.com/ kulewarren@gmail.com Abstract: This study addresses the critical issue of service delivery efficiency in municipal councils in Eswatini, where effective performance management is essential for optimising resource allocation and enhancing accountability. The research examines the impact of Employee Performance Management…