Effect of Financial Releases and Social Accountability Practices on Service Delivery in Mayuge Local Government, Uganda

Kaziba John – Team University and  Dr. Patience Tugume – Makerere University
Email: kazibajohn@gmail.com

Received April 5, 2020; Revised June 25, 2020; Accepted June 26, 2020

Abstract: Central Government Releases conduct decision making closer to people to improve governance and service delivery. This study was conducted to establish whether financial releases and social accountability practices had a significant effect on service delivery in Mayuge Local government, Uganda. The study adopted both descriptive and explanatory research design to identify, analyze and describe the relationship between variables. The study population was Mayuge Local government officials from all the counties. This study used multiphase sampling technique to select
the subjects of study. A pilot test was conducted to detect weaknesses in design and instrumentation. Cronbach’s alpha
was used to test for internal reliability of each variable used in the study. Data analysis was done using descriptive statistics, correlation, and regression analysis. The findings revealed that government releases had a significant effect on service delivery in Mayuge Local government in Uganda. Specifically, the study found that financial releases and social accountability practices all had positive and significant effect on service delivery. However, social accountability had a significant effect on service delivery independently but not jointly. The study concluded that government releases had a significant effect on service delivery. The study recommends that financial releases and social accountability
practices need to be facilitated to improve service delivery in Mayuge Local government in Uganda.