E-learning Adoption Process in Higher Learning Institutions in Rwanda: A Case of University of Tourism, Technology and Business Studies, Rwanda

Rutarindwa Jean Pierre,* Lecturer, University of Tourism, Technology and Business Studies, Rwanda. Nizeyimana Jean Paul, Head of Business and Information Technology Department, University of Tourism, Technology and Business Studies, Rwanda. Stella Ingabire – Lecturer, University of Tourism, Technology and Business Studies, Rwanda.
*Corresponding author: rutarindwajypy3@gmail.com

Received March 5, 2018; Revised April 4, 2018; Accepted April 11, 2018

Abstract: Effective exchange of experiences and skills is not guaranteed by the enormous potentials of internetworking systems and devices. E-learning technologies represent a good opportunity to reduce the digital divide and to ensure faster and higher development trends. The study focused on the following objectives: 1) To identify the adoption process of E-learning platform in UTB, 2) to identify students’ perception of E-learning platform in UTB, 3) to identify the possible challenges faced during adoption process. The research design of the study was descriptive and both quantitative and qualitative approaches were used. Primary data and secondary data were collected through questionnaires, Interviews and documentation. The study revealed and analyzed the following stages taken to adopt E-learning system: 1) knowledge, 2) persuasion, 3) decision, 4) implementation, and 5) confirmation. One of the most relevant barriers to the effective diffusion of e-learning concerns the cultural and personal attitudes of both teachers and students towards e-learning. The following challenges were indicated: 1) lower Internet access, 2) reluctance of students towards E-learning, 3) non-familiarity of students with ICT related facilities. Researchers recommend the following: University should raise students’ awareness of E-learning and motivate them to use available learning services provided by the university on E-learning platform. The university should cease providing paper-based learning materials to students by encouraging them to access them from Elearning platform. Students should be motivated and trained on ICT-related courses.