Project Total Quality Management and Performance of Road Construction in Karongi District, Rwanda

Aline Niyonizera & Samuel Wabala
University of Kigali
Email: akaline103@gmail.com

Abstract: This paper explores the effect of Project Total Quality Management (TQM) on road construction performance in Karongi District, with a specific focus on evaluating the impact of quality control planning on road construction projects. Anchored on TQM Theory, the study employed descriptive research design, utilizing both quantitative and qualitative approaches. A census method was used, with a sample size of 129 respondents, and purposive sampling was applied for data collection. Data was gathered through questionnaires and interviews, and analyzed using SPSS Version 21, with findings presented through descriptive statistics. The results revealed a strong positive relationship between quality control planning and road construction performance in Karongi District, with a Pearson correlation coefficient of r = 0.842. Regression analysis indicated that quality control planning is a significant predictor of project performance, with a standardized beta coefficient of 0.671 and a p-value of 0.000, confirming the statistical significance of this relationship. In conclusion, the study emphasizes the critical role of quality control planning in enhancing the performance of road construction projects, demonstrating its significant impact on project success. Based on these findings, the study recommends that project teams receive ongoing training in quality management principles, with regular workshops and professional development opportunities to ensure effective quality control throughout the project lifecycle, ultimately leading to improved project execution and fewer defects.